We are
Providence Health Care
Leaders
Socially Just
Courageous
Compassionate
Healers
Innovators
Change Makers
Partners
Trailblazers
Truth seekers
Annual Report
2017 - 2018
We are Providence
We are one of the largest Catholic health care organizations in Canada.
At the heart of what we do is a deep respect for the value and dignity of every human, and an unwavering commitment to those we serve, especially society’s most vulnerable.
We are partners with our patients and lead with compassion, innovation and social justice.
Total patients served 2017 - 2018
619,737
- 2016 - 2017 632,771
- 2015 - 2016 564,097
- 2014 - 2015 502,516
Annual visits to SPH and MSJ ERs
121,108
Operations performed
Babies born
1,451
Heart transplants
23
Kidney transplants
179
Transforming residential care
Guiding principles of “Megamorphosis” process: Emotional connections matter most. Residents direct each moment. Home is a feeling.
5 homes serving 629 people
1 assisted living program serving 62 people
Statistics
- 9 Research organizations
- $48.8m Research funding
- 1187 Medical staff
- 6639 Staff
- $905m Operational budget
- 314 New research studies
- 211 Researchers
- 1500 Volunteers
Where We Serve
Almost 125 years ago, the Sisters of Providence came to Vancouver and opened St. Paul’s Hospital. While we've grown a lot since then, our commitment to serving those most in need has remained constant.
See all locationsBoard of Directors
2017/2018
Providence Health Care Society
Achieving Our Vision
Our Providence Plan, which has guided us through significant projects, announcements, and operational work, will continue to guide us into 2018/19.
This past year, we narrowed our focus on four critical areas. These critical areas of focus and their accompanying high-priority objectives help guide the work that we will focus on, commit our resources to and measure our success against as we aim to move ever-closer to our vision: Driven by compassion and social justice, we are at the forefront of exceptional care and innovation.
Operational Excellence
As an organization, we have our sights set on working together to improve the quality, cost, and value of patient care.
Read MoreClinical & Systems Transformation (CST)
This past year in patient quality and safety affirmed that our patients and residents’ well-being is always worth taking to the next level.
Read MoreNew St. Paul’s
As innovative visionaries, we are boldly imagining and planning a new hospital and health campus from the ground up. Our comprehensive planning to renew PHC’s residential homes has launched our new beginning in residential care, focused on creating a home and community our residents would want to live in.
Read MorePerformance
We have a comprehensive performance management and measurement system, including regular tracking of performance indicators, which are used to guide our operational and strategic decision making to improve patient and resident care.
Read MoreAwards
Recognizing those who go above and beyond, thanking those for exceptional work, and lauding the innovation that’s born within the walls of our facilities is a large part of what we do at Providence.
Read More